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Manage and troubleshoot

Troubleshooting

Find out why an example, run, or notification is missing.

No example triggers

Check the selected chain and exact token, pool, collection, or contract address. Temporarily loosen the amount and wallet filters to see whether the selection has activity.

Examples look back over the last day. No matches can simply mean no qualifying activity in that window. If the panel is still looking, wait for it to finish; a reported lookup error is different from an empty result.

Trigger Filters with No Matching Examples
Filters
Edit the conditions to explore the controls. Event samples stay fixed.
Example triggers
Last 24 hoursNo matching events
Try a smaller threshold while designing, then restore the intended filter.
Refresh
Example. Check the selected asset, chain, and filters. Refresh Example triggers after adjusting them; no example means nothing matched in that window.Changes stay in this example. Nothing is saved or sent.

Cannot enable

The trigger needs a matching example before enabling. Review required subjects, supported selections, and filter values. If the event is rare, wait for a match or use a representative broader filter while designing; restore the intended filter before enabling.

Trigger Filters with No Matching Examples
Filters
Edit the conditions to explore the controls. Event samples stay fixed.
Example triggers
Last 24 hoursNo matching events
Try a smaller threshold while designing, then restore the intended filter.
Refresh
Example. Check the selected asset, chain, and filters. Refresh Example triggers after adjusting them; no example means nothing matched in that window.Changes stay in this example. Nothing is saved or sent.

Enabled but no run

Confirm the source supports automatic execution. NFT Transfer, Uniswap Swap, and Aave Liquidation are preview-only in this version.

Check whether a new matching event happened after enabling: old examples are not replayed. Check that the flow is Active and that every trigger filter matches.

For price and gas, inspect the latest observation, re-arm margin, and cooldown. A condition remaining true does not generate repeated alerts.

If the flow has stopped with Error, review its reason and the first failed action. Repair the configuration or connection, run a test, then re-enable it. It does not automatically restart when the issue clears.

Flow Status and Enable Controls
Large USDC transfers
StatusDisabled
TriggerToken Transfer (ERC20)
Test run · Enable flow
Large USDC transfers
StatusActive
ViewRuns
Disable flow
Example. Use the flow controls after testing. Active describes the enabled state; open Runs to check what actually executed.Changes stay in this example. Nothing is saved or sent.

Run exists but no message

Open the run and check whether the intended path matched. Look for the first failed action or a disconnected connection. For Slack, check channel membership; for X, inspect authorization, rate-limit, and rejection details; for a webhook, inspect the endpoint response.

If you only pressed Test run, no notification was sent. A dry preview is not a live run.

Failed Action and Skipped Steps
Run · Failed
Path 1Matched
SlackFailed
EmailSkipped
Slack
Reason
Connection is disconnected.
Select a valid connection in the Slack action, then test again.
Example. Expand the first failure before investigating skipped steps. Fix the issue on that action or its connection.Changes stay in this example. Nothing is saved or sent.

Blank values or wrong amounts

Use the event picker to check the exact path, including nested argument names. Verify that the referenced action appears earlier on the same path.

Check raw units versus decimal token amounts, optional USD values, and whether batching changed the input. Agent output is absent in dry tests.

Message Preview with an Unresolved Field
Event shape
token_symbol
USDC
value_decimal
125000
Email · Body
Rendered
transfer
Unresolved: event.symbol
Example. Check the exact path against Event shape. Replace the unresolved name with token_symbol before enabling.Changes stay in this example. Nothing is saved or sent.

Get help

Include the flow name, source, selected chains, approximate event time, run link if available, and expected result. Share the relevant error and a redacted example rather than credentials or private recipient data. Use the contact link in the site footer.